Free up your local team with skilled offshore support for policy administration, claims processing and client enquiries, so you can focus on your clients and business growth.
Our offshore staff can take on key administrative tasks for your insurance operations, helping improve efficiency, maintain compliance and deliver great client service.
Support policy administration processes, renewals, endorsements and record maintenance in line with your systems and procedures.
Process new business and renewals
Maintain policy records and updates
Prepare documentation and notices
Assist with claims administration tasks to help keep your claims team on track and clients informed.
Data entry and claims record updates
Document collection and preparation
Liaise with internal teams and clients on claim status
Help your team respond to client enquiries and prepare accurate, timely documents.
Respond to routine client enquiries
Prepare letters, certificates and reports
Maintain client records and file management
Our staff provide administrative support only. Client team retains regulated advice, underwriting and claims decisions.
Here are some of the common insurance roles we recruit and support.
Provide end-to-end administrative support across policy lifecycle processes, including data entry, updates and documentation.
Policy data entry and maintenance
Renewals and endorsements support
Document preparation and filing
Assist with claims administration tasks, keeping records up to date and helping with communication and document handling.
Claims record updates
Document collection and preparation
Client and internal enquiries support
Support client service activities including enquiry handling, document preparation and general administration to help deliver a positive client experience.
Respond to routine enquiries
Prepare client documents and correspondence
Maintain client records and systems
We provide end-to-end support to ensure your offshore team can do their best work.
We recruit experienced staff with relevant insurance administration backgrounds and the right technical and communication skills.
We provide structured onboarding, system training and process documentation tailored to your business and compliance requirements.
Our team provides ongoing management, quality assurance and people support to help your staff succeed and remain engaged.
Here are some common questions about our administration services.
We’ll discuss your requirements and help you find skilled offshore staff to support your business.