Data processing, CRM maintenance and legal document handling, data analysis and reporting.
Event management, help desk agents, debt collection, travel bookings, diary maintenance, meetings transcription, and other secretarial functions.
In-bound customer service, outbound lead generation and appointment setting.
Financial administration of non-client facing tasks including bookkeeping (MYOB, Xero and others), financial statements, payroll and HR, ASIC lodgements and company incorporation, insolvency processes and ATO compliance for all types of entities including SMSF.
IT support including network design and maintenance, service desk support, VoIP telephone systems, server hosting including email and web hosting, spam and virus prevention, data storage systems, security and backup, and disaster recovery.
It’s not hard to get started. Look at your existing processes and workflow design. Working together with your team, analyse what needs to be done onshore and then consider how the rest can be outsourced. Set a strategy to take you from what presently exists to where you want to be.
Weigh up the strengths and weaknesses. Weigh up the costs and benefits, including start-up, training and onboarding costs. Our Profitmaster team will work with you to design your outsourced functionality and provide a successful long term, profitable outsourcing solution for your company.
Our vision of outsourcing to the Philippines started in late 2013 when CRC Business Solutions, an accounting firm based in Australia was searching for a way to obtain lower-cost accounting resources while maintaining high service levels for both the firm and its clients.
Our founder and CEO, Richard Croaker recognised early on that the professional needs of accountants in Australia are different to other businesses using the Philippines for outsourcing.
After considerable research on the suitability of Philippines professional and support staff, Philippines business regulations, ethical requirements of the Australian accounting professions and professional insurance availability, it was decided to incorporate a new company through the Philippines Securities and Exchange Commission.
This company became Profitmaster BPO Inc.
The company commenced operations in July 2014 from a small office in Pandan, a suburb of Angeles City providing services to our only client, CRC Business Solutions. In November 2015, we moved to our new world–class office in Clark Freeport Zone.
While the company has developed from a strong accounting focus, the team is now diversified across 4 divisions offering a range of disciplines including accounting and bookkeeping, IT management, administration services and secretarial support as well as marketing and customer service.
Profitmaster started with a team of five. At the commencement of 2016 we celebrated the commencement of our 30th team member. In 2017 our goal is to build a team of 100.
Providing offshore accounting, bookkeeping, financial planning and finance broking. Our culture is focused on Australian business.
Our goal is to assist businesses gain maximum efficiency in a very affordable way without ever sacrificing the quality of work produced. Our recruitment and training is designed to ensure that our staff can interact seamlessly with their Australian client. We provide high-quality offshore staff with up to 70% savings in labour costs. As a professional BPO, we can resource staff very quickly. Once clients have made the decision to proceed, we can have specially selected staff on board within 21 days. Depending on our Recruitbank of endorsed candidates, this may be earlier.