Dedicated offshore staff to help with day-to-day strata administration, so your local team can focus on client relationships and complex matters.
Our offshore staff handle key strata administration tasks under your direction, following your processes and systems.
Support the processing and reconciliation of levy payments, creditor invoices and bank transactions in accordance with your procedures.
Process levy receipts and payments
Reconcile accounts and bank feeds
Prepare routine reports
Help manage day-to-day enquiries from lot owners, committees and suppliers, keeping your team informed and records up to date.
Respond to routine enquiries
Log and track requests
Liaise with suppliers and contractors
Assist with preparing for meetings and maintaining accurate records in line with your processes.
Organise meeting documentation
Prepare agendas and papers
Maintain minutes and records
Depending on your needs, we can provide offshore staff in the following roles.
Provides general administrative support across day-to-day strata operations under the direction of your Australian team.
Data entry and document preparation
Owner and supplier correspondence
Meeting and compliance support
Supports strata accounts processes, including levy administration, creditor invoices and reconciliations, following your procedures.
Levy and creditor processing
Bank reconciliation support
Financial report preparation
Provides broader administrative support to your strata team, helping with records, compliance and process administration.
Records management
Document preparation
General administrative tasks
Our offshore staff become a seamless part of your team, working in your systems and following your established processes.
We help you find the right offshore staff for your strata team, based on your role requirements, systems and workflows.
We support a smooth onboarding process, including system access, process training and introduction to your team.
We provide ongoing admin management support to help your offshore staff settle in, build capability and continue to add value.
Here are some common questions about our administration services.
Talk to us about your requirements and how we can help.