Job Description
Key Capabilities
- Develop and follow up on business leads.
- Cold calling, direct emailing, and other lead generating operations (inbound/outbound).
- Contact businesses or private individuals via telephone.
- Collect customer information such as name, address, and payment method, then enter orders into computers.
- Obtain potential consumers’ names and phone numbers from telephone directories, magazine reply cards, and lists obtained from other businesses.
- Maintain records for contacts, accounts, and orders.
- Deliver prepared sales speeches, reading from scripts that describe items or services, to urge potential consumers to buy or donate.
- Set up appointments for sales staff to meet with potential customers or for customers to attend sales presentations.
- Verify the book appointments established by the agent.
- Conduct a call.
Key Performance Indicators
a. Minimum number of Appointments per week : 10 appointments per week (2 per day)
b. Maximum Burn Rate : 1 appointment in 70 leads as a maximum c. Minimum conversion rate for SEEN Appointments : Minimum of 2 per week (maybe 1) but 0 not acceptable d. Booking per Call : 2.0% e. Minimum answered calls of 40 (qualified, disqualified, not interested, call back and hang up)
Company Benefits
- Free Shuttle
- Free uniform
- Weekly Perks
- Free Meal
- Unlimited Coffee
- Cash Advance
- Team Building
- Service Recognition/Monetary Service Incentive
- Referral Bonus
- HMO
- Accidental Insurance
- Trainings (up to 15k per employee)
- Performance Bonus
- Perfect Attendance
- Paid Special Student Leave (for working students only)