We provide Philippines-based offshore admin staff who are an extension to your onshore team, dedicated to providing the services required in your business.
Streamline Your Business by Outsourcing Administrative Tasks
You can experience a massive productivity boost and dramatically decrease cost by outsourcing your personal assistant and administrative tasks to our specialised and experienced virtual office assistants based in Philippines.
We know how hard it can be to manage administrative/secretarial work, such as data entry, database management, email responding, setting appointments and online research which are essential to ensure the smooth running of your business.
These time-consuming repetitive tasks are better outsourced to virtual office assistants or virtual secretaries, as you focus on the most important area of your business, which is to provide better service to gain more clients and grow your business.
Large companies spend a lot a money to make sure their administration department operations are running smoothly. However, small and medium enterprises looking for ways to streamline their businesses turn to outsource administration services to reduce business operation costs.
With the assistance of Profitmaster BPO outsourced administrative services, You will be able to free your staff from low value admin tasks and have them concentrate on what truly matter to grow your business.
Check out below the key benefits you can get when you outsource admin work of your business.
Reduce Overhead and Control Operating Costs
The main reason companies turn to outsourcing is to cut costs. Outsourcing administration work allows you to save a great amount of money from the reduced overhead expenses and lower staff costs, which you can use to fund other important areas of your business such as sales and marketing department.
You can get up to 60-70% cost savings when you outsource a part of your business operations, as you won’t need to pay for your remote employee’s benefits such as health care insurance, sick leave, maternity leave, vacation leave, social security, holiday pay, and other specialised benefits.
With all the cost-saving advantages of outsourcing, business expansion is feasible. You can create an offshore team who will handle admin support for your company, without the necessary overhead costs required such as additional office space, or supplies.
You can also enjoy the flexibility of outsourcing services like paying for outsourced administrative assistant only when you need them and release them when you’re done, charged on a fixed rate or hourly basis, instead of employing a full time local staff.
This kind of approach is perfect during peak times of your business operations when everyone at home is busy, takes the pressure off to your staff and give them more breathing room.
Smart business owners are learning that inexpensive costs of labor doesn’t have to equate to poor quality.
When you outsource to Profitmaster BPO, the exact same work done in your office can be accomplished more efficiently at a lower cost, without compromising the quality of service.
BPO is a respectable, highly dynamic and lucrative career in the Philippines. Therefore staffs are committed and engaged with their work, which results in high efficiency and high quality output.
The resources we employed are well versed in their respective career and are experienced in handling your specific business requirements to ensure overall client’s satisfaction.
An experienced BPO staff here in the Philippines earns $400-$700 a month whereas the equivalent in Australia is a staggering $2500-$3000 a month. However, the rates of BPO services vary depending on the client’s specifications and special requirements as well as employees’ level of experience and expertise.
Save Time and Increase Efficiency
Outsourcing administrative tasks of your business will free your in-house staff from the time-consuming and cumbersome secretarial work. Thus, they can perform the job where they are good at. This can help admin set their priorities more clearly which can lead to a significant increase in productivity that will definitely benefit the company.
Concentrate on Clients and Business Goals
Admin help provided by Profitmaster BPO allows you to focus on what’s important to grow your business, without sacrificing quality or service in the back-office.
You can communicate with your clients regularly and at the same time provide higher value-added services for them. This is very important to maintain good long-term business relationships and to meet their ever-changing needs for their business.
Access to Highly Skilled, Experienced Professionals
Outsourcing enables you to find world-class talents that you might not have inside your company. The Profitmaster BPO has access to a large group of highly skilled and experienced Filipino candidates, who are passionate on their chosen career.
Depending on your special requirements, a minimal training is required and you can let them work without extensive guidance.
Aside from the technical skills that Filipinos possessed, they also have strong English proficiency. In fact, Filipinos are widely known as one of the best non-native speakers of the English language and majority have also developed a neutral accent that works perfectly for voice communication.
Time zone similarities
Apart from the cost advantage, time zone similarities are one of the reasons why many Australian business owners choose to outsource to Philippines. There is a slight difference of 2 hours between Eastern Australia and Philippines.
This allows Australian firms to manage their virtual office secretaries and assistants with the outsourcing firm easily. Night shift is also optional unless extended business operation is required, since working hours are pretty much the same.
Create a Level Playing field
Admin outsourcing allows small and medium size businesses the chance to match large enterprise in-house support due to its cost-effective nature. In-house admin staff of large companies are expensive to maintain and by hiring virtual PA services you can get almost the same number of man power and skill sets for as little as half of what it would cost you to employ someone in Australia.
Continuity & Risk Management
Another important benefit you can get with outsourcing is the ability to share risks with the outsourcing firm. Profitmaster BPO can provide a level of continuity to your business and plan your risk-mitigating factors better.
By doing this you can avoid business interruption when unexpected incident happened such as employee needs to leave because of certain reasons, internet connectivity issues, or week-long power outage, as well as benefit during peak time of your business when you need immediate man power to get the job done.
Better Work-Life Balance
Profitmaster is here to help improve your work-life balance, take some work off your hands and give you the much-needed time to spend with your family or other personal matter.
Building an offshore admin team in the Philippines can help improve your work- life balance by offloading the time-consuming, repetitive tasks that you do to the outsourcing specialist.
Outsourcing the non-core functions of the business that aren’t bringing revenue is the best solution to achieve the work-life balance that you are looking for.
All-out Support Initiated by Government
The Philippine Government has been promoting the BPO Industry for several years and they have given all-out support to ensure that the country will be recognized globally as “world-class ICT services provider”.
In fact, Philippines is one of the leading providers of telemarketing services and increasing number of IT shared services worldwide. Due to massive growth of outsourcing opportunities, the government have taken steps to make the process of offshoring and outsourcing easier and more appealing to foreign countries.
Technology and Infrastructure Improvements
Infrastructure in the Philippines has improved significantly these past few years. It includes beautifully-design office spaces for BPOs nationwide and the way of transportation has been developed.
In addition, there is also a huge technological leap such as improved internet speeds utilising fiber optics connectivity, stronger mobile signals, and powerful computers to handle resource-hungry computer programs.
Our outsourced administration services include:
Personal / Executive Assistants
- Database development
- Diary Management
- Organise Meetings
- Email Answering
- Travel/Accommodation booking
- Data Entry / Database Development
- Organise Meetings
- Powerpoint Presentations
- Reminder services
- Report Preparation
- Secretarial Services
- Travel Booking
If you require business administration support or have some questions regarding the services that we offer, you can contact us at +61756807878 or email us using the contact form below. Our experienced virtual office admin support will help you manage your own business easier and efficiently.