Respect and diversity in workplace culture in PH outsourcing companies

Diverse Profitmaster BPO staff

Company culture is not defined by core values posted on your office wall. Developing company culture requires careful planning, hard work, and resources. It is an endless journey for a firm that desires to continually enhance a healthy work environment. When building company culture, respect is one very important value to consider. According to Christine […]

Difference between a Leader and a Manager

Leader vector

Knowing These 5 Differences Will Make Your Philippine Outsourcing Team More Successful There are many different facets to consider when working with your Philippine outsourcing employees. Whether it’s a team of five or 100, understanding the distinction between being a leader and a manager will directly impact how successful the team is and how effective […]

Salary Trends In The Philippines In 2023 And Beyond

Salary agreement vector

Michael Domingo is the General Manager of Profitmaster Global Outsourcing, based in Pampanga, Philippines. With fast-growing levels of staff, it is imperative that he is aware of the current and developing trends with regard to salaries in the Philippines BPO sector.   This is his view regarding salaries of professional staff working for Australian accounting […]

Top 5 Reasons Why Professional Firms are Outsourcing in the Philippines

Employee outsourcing in the Philippines

Studies show that every scale in business has been progressing to lean on outsourcing in the Philippines. Here are the top 4 Reasons why the Philippines is the outsourcing location of choice.  The IT and Business Process Association of the Philippines (IBPAP) projected the outsourcing industry’s global market revenue to reach US$230 billion and full-time […]

Boost your Profit and Growth

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Why You Should Outsource Today Did you know that 30% of all Australian business outsource in some way and that the Philippines is the number one location for Australian business? Profitmaster is Australia’s premier BPO, placing qualified staff to reduce cost, improve productivity and boost your bottom line profits. So Why Work With Profitmaster? Time Zone The […]

How Do We Select Our Staff?

Four people are standing together indoors, all wearing matching blue polo shirts with a logo. They are smiling and posed in a professional manner, exemplifying our hiring criteria. The background shows a modern architecture ceiling.

Profitmaster BPO’s General Manager, Michael Domingo gives insight to the process of how we select our Recruitbank Members that support Australian business through outsourcing: “Our staff go through a number of stages to ensure their suitability to our Profitmaster culture and that of our clients, so we can continue to provide first class services to Australian businesses. […]

Benefits of Outsourced staff for Australian Accounting firms

A group of eight outsourced staff in blue polo shirts posing together in an office setting, proficiently handling tasks for Australian accounting firms.

The last couple of years have thrown endless unexpected challenges to Australian businesses and pressures applied by the pandemic particularly have seen small to medium enterprises constrict on several operational fronts, including accounting and bookkeeping. As we’ve referenced in the past having a good accounting system is imperative to business operations. However, with staffing changes, working from […]

Moving to our New Office

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August has been our busiest month ever. A big thank you to the whole team who made it possible to move to our new office.     Everyone has spent months of searching and preparing to get the new office off to a great start.     Through all our hard work, we finally made it happen! […]

The Real Cost of Poor Recruitment and the outsourcing solution

Four people in matching blue shirts are gathered around a laptop at a table in an office. A man is standing behind while three others are seated, all looking at the screen and smiling. The "PROFITMASTER" logo is visible, suggesting they might be discussing an innovative outsourcing solution.

Business owners have plenty of experience when it comes to the fallout from recruitment and employment of poor-quality staff. Conversely, when we get it right, the rewards obtained from employing top-quality staff are tremendous. All things considered, poor recruitment is a huge cost to the business. Lost productivity, wages, revenue, and the cost of re-hiring […]

Lisensure Professional Teacher Journey

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Having a goal in life is such a tough battle. It’s even tougher when you have so many things going on in your life. Fortunately, I won the battle. Before I joined Profitmaster, I was enrolled at MCC taking Methods of teaching. My schedule back then was night shift. Because of my schedule, I planned […]